The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to www.dekart.in and the terms “Visitor” ”User” refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“www.dekart.in”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website

 

Use of Content

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website  or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

 

ACCEPTABLE WEBSITE USE

(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

 

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.dekart.in or their breach of the terms .

 

LIABILITY

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

 

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

SHIPPING POLICY

 

 

In how many days I will receive my outfit?
ASAP! We want you to look fashionable as soon as possible & will ensure that the outfit reaches you at the earliest depending on your customization/additional requests.
Delivery Time - 3 to 5 days. If alteration is required, then 7 to 10 days.

How can I track the status of the my order.
We will ensure that we update you constantly about the status of the product and the same can be viewed on our webpage as well.

Do you deliver Internationally?
We do not deliver internationally right now but will be starting international delivery soon.

Do you deliver everywhere in India?
Yeah! We have affiliate courier partners with vast coverage across India!

What if I am not present at the time of delivery?
Don’t worry, our delivery team will get in touch with you to deliver the product at the time of your convenience.

Do I need to ship the product on my own in case of return?
Nope, don’t worry about it. All the return cost is borne by us. In case of special situations, where we are not able to collect the return, please ship to our address and we will reimburse you the cost. Please save the shipping receipt :)

Do you offer express delivery? What are the charges?
We do understand the need for last-minute shopping! ;) We will try our best to deliver your outfit at the earliest if you need it immediately. Get in touch with us for such requirements. Express delivery charges will be extra.

What if my product is lost during transit?
Don’t worry! Our courier partners take utmost care in ensuring that the products are safely delivered to you :) Just in case the product is lost during transit, the amount that you have paid will be fully refunded to you.

CANCELLATION POLICY

 

How can I cancel the order?

Simple! You can cancel the order within 24 hours of placing it. Just call us!.

How can I cancel order for our customized outfits.
Customized outfit requests should be cancelled before the outfit has gone for customization. Customization generally happens one day after the order has been placed. Once the outfit is customized it cannot be cancelled.

How can I cancel return?
Changed your mind? Just give us a call and we’ll get it done for you!

Under what reasons will my cancellation be rejected?
Generally, we will try to accommodate all your cancellation requests. But if your outfit is already altered and shipped, we will not be able to cancel your order. Please follow the cancellation deadlines.

Can I cancel the order after the product has been shipped.
Oops, we are sorry once the outfit has been shipped, it cannot be cancelled. Please follow the return policy.

For COD orders, can I check the order before making the payments.

Sorry, we do not entertain this. Please pay our delivery guy first and then if for any reason you are unhappy with the outfit, follow the returns’ policy.

RETURN POLICY

 

How can I cancel the order?

Simple! You can cancel the order within 24 hours of placing it. Just call us!.

How can I cancel order for our customized outfits.
Customized outfit requests should be cancelled before the outfit has gone for customization. Customization generally happens one day after the order has been placed. Once the outfit is customized it cannot be cancelled.

How can I cancel return?
Changed your mind? Just give us a call and we’ll get it done for you!

Under what reasons will my cancellation be rejected?
Generally, we will try to accommodate all your cancellation requests. But if your outfit is already altered and shipped, we will not be able to cancel your order. Please follow the cancellation deadlines.

Can I cancel the order after the product has been shipped.
Oops, we are sorry once the outfit has been shipped, it cannot be cancelled. Please follow the return policy.

For COD orders, can I check the order before making the payments.

Sorry, we do not entertain this. Please pay our delivery guy first and then if for any reason you are unhappy with the outfit, follow the returns’ policy.

REFUND POLICY

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account